Tynee Suites — Cancellation & Refund Policy
Last Updated: October 2026
This Cancellation & Refund Policy applies to direct reservations made through the Tynee Suites website.
By completing a reservation, the guest acknowledges and agrees to this policy together with the Tynee Suites Terms & Conditions.
Full Payment Requirement
Unless otherwise expressly stated by Tynee Suites, full payment is required to confirm a reservation.
Submitting booking information without successfully completing the required payment does not create a fully confirmed reservation.
Incomplete reservations may remain pending for a limited period and may later be marked abandoned if payment is not completed.
Minimum Stay
Tynee Suites generally requires a minimum stay of two (2) nights.
Any approved exception does not change the cancellation terms applicable to the reservation unless Tynee Suites expressly states otherwise in writing.
Cancellation by Guest
Guests may request cancellation by contacting Tynee Suites or by using any cancellation method specifically provided with their reservation.
The effective cancellation date is the date and time Tynee Suites receives the cancellation request.
Refund eligibility is calculated based on the scheduled 3:00 PM check-in time on the reservation’s arrival date.
Refund Eligibility
Unless different cancellation terms were specifically disclosed and accepted for a particular reservation, the following schedule applies:
- 7 or more days before check-in: 100% refund of eligible reservation charges.
- 3–6 days before check-in: 50% refund of eligible reservation charges.
- Less than 3 days before check-in: Non-refundable.
- No-show: Non-refundable.
Any approved refund remains subject to the provisions below.
Extended Checkout
A paid Extended Checkout is considered part of the applicable reservation.
If the entire reservation is cancelled and qualifies for a refund under this policy, eligible Extended Checkout charges associated with that reservation will generally follow the same refund percentage as the reservation.
If the guest keeps the reservation but later chooses not to use a previously purchased Extended Checkout, the Extended Checkout charge is not automatically refundable.
Tynee Suites may approve a refund or adjustment of an unused Extended Checkout charge at its discretion where appropriate.
Unauthorized Overstay Charges
Unauthorized overstay charges are separate from the original reservation and are assessed when a guest remains beyond the authorized checkout time and applicable grace period.
Unauthorized overstay charges are not cancellation charges and are not refundable under this Cancellation & Refund Policy.
Disputes regarding an overstay charge should be directed to Tynee Suites for review.
Booking Changes
Requests to change reservation dates, guest count, services, or other booking details are subject to availability and approval.
Changing a reservation does not automatically reset or extend the original cancellation period.
Any difference in rates, taxes, services, or fees will be applied to the modified reservation.
A requested change is not effective until it has been approved by Tynee Suites and any additional required payment has been completed.
Tynee Suites reserves the right to treat substantial date changes as a cancellation and new reservation where appropriate.
No-Shows
A guest who does not arrive for a confirmed reservation and does not cancel according to this policy will be considered a no-show.
No-show reservations are non-refundable.
Early Departure
Guests who leave before their scheduled checkout date are not automatically entitled to a refund, credit, or adjustment for unused nights.
Any exception must be approved by Tynee Suites.
Failure to Complete Payment
A reservation that has not completed the required payment may remain in a pending-payment status for a limited period.
If payment is not completed within the period permitted by the booking system, the reservation may be marked abandoned and the requested dates may be released for other guests.
An abandoned unpaid reservation does not create a right to occupy the property.
Payment Processing Fees
Where permitted by applicable law and payment-provider rules, payment-processing fees that are non-refundable to Tynee Suites may be excluded from or deducted from an otherwise approved refund.
Any such deduction will be disclosed when applicable.
Property-Initiated Cancellation
If Tynee Suites must cancel a confirmed reservation for reasons within its control and cannot provide the booked accommodation or an acceptable alternative, the guest will receive a refund of eligible amounts paid for the affected reservation.
Tynee Suites is not responsible for additional travel, transportation, lodging, or other indirect expenses except where required by applicable law.
Events Beyond Reasonable Control
Tynee Suites will review cancellations caused by extraordinary circumstances outside the reasonable control of the guest or property on a case-by-case basis.
Any refund, credit, rescheduling, or other accommodation in such circumstances is subject to applicable law and the specific circumstances involved.
Refund Method
Approved refunds will generally be returned to the original payment method used for the reservation.
Tynee Suites does not guarantee that a refund can be redirected to a different payment method.
Refund Processing Time
Tynee Suites will initiate approved refunds within a reasonable period after approval.
The time required for the funds to appear in the guest’s account may vary depending on PayPal, the guest’s bank, card issuer, or other payment provider.
Processing time after Tynee Suites submits the refund is outside Tynee Suites’ direct control.
Reservation Terms
The cancellation terms applicable to a reservation are generally those presented to and accepted by the guest at the time the reservation is made.
Tynee Suites may update this Cancellation & Refund Policy from time to time, but later changes will not ordinarily alter the cancellation terms already applicable to a previously confirmed reservation.
Questions
Guests with questions concerning a cancellation, refund, booking modification, or payment should contact Tynee Suites using the contact information provided on the Tynee Suites website.